The attendants are always polite and helpful. We especially appreciate the fact that we can get discounts on gas by using our Price Chopper card.
So, I was going to this gas station almost every day, whether it was a Monster or gas or both. I then started noticing that when one of the cashiers were working, my Monster was 3.18, and when another was working it was 3.23. Thought it was weird, but whatever, it’s 5 cents. Well, I went in this morning. Got my Monster, went up to the register, and it was the cashier that says it’s 3.23. So I swipe my debit, which has another account kind of attached that we keep all of our money in, and when we are about to use the card we transfer the money. Well, the card machine was being slow. So the cashier tells me to swipe again, and it’s being slow. As he’s texting someone (which I’ll give him the benefit of the doubt maybe his boss) he says he’ll start over. Well, I swipe again, and it declines. So right then I check my account, and sure enough one of the two other transactions went through. I show the guy, and he said I can’t have the drink, and I need to just call my bank. I asked, well is that going to get my money back, and he said the bank will take care of it. (Which by the way was really rude about it like I was lying or something). Of course I call the bank, and they’re more than willing to help me, but of course they agree like any other human being that the store is being redicous. So, this business just lost a loyal customer for my Monday morning (which by the way I was late to work because of this), never got my energy drink, they kept my money, and the guy behind the counter was rude and didn’t even make an effort to call his boss or anything. It’s not even the 3.23. It’s the principle.
The attendant behind the counter was obnoxious and rude. Stay away from this service station. It has a history of bad performance.
Sunoco is a US Gas Station based in Harwinton, Connecticut. Sunoco is located at 207 Birge Park Rd, Harwinton, CT 06791, USA.
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